Privacy Policy
Last Updated: August 2023
Icely Done Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our services. By using our services, you consent to the practices described in this policy.
1. Information we collect
We may collect and process the following categories of personal information:
Contact Information: Name, email address, phone number, and postal address.
Communication Preferences: Your preferences for receiving communication from us.
Transaction Information: Information about your purchases, orders, and payment details.
Usage Data: Information about how you use our website and services.
Consent Records: Records of any permissions or consents you provide us.
Other Information: Any other information you voluntarily provide to us.
2. How we use your information
We may use your personal information for the following purposes:
To provide and improve our services.
To communicate with you about orders, products, services, and promotions.
To process payments and fulfil orders.
To comply with legal obligations.
To send marketing communications with your consent.
To personalise your experience and improve our website.
3. How we store of your data
Your information is securely stored. We retain your personal data for only as long as necessary to fulfil the purposes stated above. After this period, we will dispose of your information securely and permanently, using approved methods.
4. Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it.
5. Sharing of your information
We may share your personal information with third parties under the following circumstances:
Service Providers: We may share your information with third-party service providers who help us deliver our services.
Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
With Your Consent: We will share your information with third parties if you give us your explicit consent.
6. Your rights
You have certain rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request to correct inaccurate or incomplete information we hold about you.
Erasure: You can request to delete your personal information.
Restriction: You can request to restrict the processing of your personal information.
Data Portability: You can request a copy of your personal information in a commonly used format.
Withdraw Consent: If you have provided consent, you can withdraw it at any time.
7. Contact us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
Icely Done Ltd
Unit 1E, Rawmec Business Park, Plumpton Rd, Hoddesdon EN11 0EE
01992 442993
Marketing@Icelydone.com
8. Updates to our privacy policy
We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date.